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At the virtual HIMSS21 & Health 2.0 European Health Conference, held from June 7-9, Philips is addressing the ongoing challenges faced by a global healthcare industry that seeks to build on this momentum and create a longstanding digital framework. By adopting connected, secure and scalable informatics solutions across clinical and operational departments, healthcare organizations have an opportunity to unify care across care settings to help clinicians and health system leaders improve health outcomes, enhance patient and staff experiences and reduce the cost of care.
As healthcare continues to evolve, organizations must take a holistic view of the end-to-end patient journey when considering how to adapt and lead the future of care delivery. Even in a post-pandemic future, patients will continue to access care from different settings, encouraging healthcare organizations to meet patients where they are - with personalized services that are informed by centralized sources of information.
Fragmented IT systems can create unique difficulties related to the delivery of care, particularly for clinical staff. In this new environment where care is not always managed within the hospital, the integration and standardization of patient information become crucial to being able to make confident, well-informed clinical decisions. As patients continue to embrace virtual care, providers will continue to offer services that were previously done in the hospital in the home, such as post-discharge patient monitoring. This means that data needs to be accessible. Patients expect transparency of information and protection of their privacy, but care teams and staff also need easy and secure access to patient information at different points in the care continuum.
In Philips' 2021 Future Health Index (FHI) report, feedback from healthcare leaders - including executive officers, financial officers, technology and information officers, operations officers and more - explores the challenges they have faced since the onset of the pandemic, and where their current and future priorities lie. With a focus on patient-centered healthcare enabled by smart technology, their vision is shaped by a fresh emphasis on partnerships, sustainability and new models of care delivery, both inside and outside the hospital. When it comes to telehealth, nearly 64% of healthcare leaders around the world reported they would continue to prioritize telehealth when it comes to digital health technology investments.
And the interest in adopting innovative healthcare technologies to drive more efficient and effective patient care doesn't stop there. More than half (52%) of FHI surveyed informatics leaders say that, three years from now, their hospital or healthcare facility will need to invest in implementing predictive healthcare technologies to be prepared for the future and make them more agile. But such evolution does not come without challenges. Leaders cite difficulties with data management (53%) and lack of interoperability and data standards (45%) as the biggest barriers to digital health technology within their facility.
Healthcare organizations can make the most of complicated and overwhelming data streams by having a common, cloud-based IT infrastructure, where data can be easily accessible, anywhere - an essential requirement for new models of care delivery, where patient information must be visible in care settings that include the home, outpatient clinics, and traditional hospital environments.
These financial pressures require healthcare organizations to find effective solutions to help them maximize existing resources and minimize costs. IT solutions that are nimble and allow for scalability as organizations grow can allow them to gain a more holistic view of their operations and of the patient journey. Predictive solutions can provide intelligent insights, which inform actionable outcomes inside and outside the hospital. For example, AI-enabled tools facilitate smart scheduling to help ensure exam appropriateness, reduce no-shows and late arrivals, and assist with workforce efficiency. Solutions can also help track patient flow and bed utilization, empowering clinicians and administrators to ensure patients receive the right level of care and can be discharged or stepped down safely and efficiently.
At the same time, cloud platforms provide health systems with flexibility that allows leaders to invest in new technology and prioritize key areas of improvement, while also providing a more predictable cost model. This kind of common infrastructure also means that the processes of administering the data are the same from solution to solution - which reduces strain on internal IT resources and means clinicians can spend less time learning how to enter data, and more time using it to guide their clinical decisions.
As demand for care is rising and access to care is limited or restricted, health systems are seeking ways to support retention and support clinical productivity management. New technologies can transform and enable fast innovation. Analytics, machine learning, and AI allow the identification of patterns and correlations, to provide actionable information for decision support.
Providers need to be able to link clinical workflows inside the hospital with the patient's health journey in ambulatory care and at home in a cost-effective way. To make meaningful progress in the digitization journey, solutions have to connect care across care settings and provide a single, secure, unified experience for patients and healthcare professionals alike.
For more information about Philips' presence at HIMSS21 European Health Conference, including the solutions that will be highlighted and speaking engagements, please visit Philips.com/himss.
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