NHS contact-tracing app being trialled on the Isle of Wight does not work on the latest Huawei devices or old iPhone and Android handsets, NHSX admits - (This is Money via NewsPoints Desk)

  • Geraint Lewis, COVID-19 app development leader, said the NHS contact-tracing app being trialled on the Isle of Wight does not work on the latest Huawei devices or some older mobile phones, as reported This is Money.

  • Lewis said that the new tool will only work with newer operating systems on Apple and Android phones, adding that devices need to support Bluetooth Low Energy and run either Apple iOS 11 upwards or Android 8 or higher.

  • He explained that Android phones request permission to use location services because the system bundles it together with Bluetooth permissions , adding that that he had written to Google to highlight that this was confusing.

  • While users have complained that the app drains their phone battery, Lewis said that app had been designed to be low energy — and only used 1% of battery on his phone — and asked for people with issues to give feedback to NHSX.

  • He added that "it is not a tracking app, it doesn't know geographically where you are, all it is measuring is the distance between your phone and somebody else's."

  • Lewis said that 55,000 people had downloaded the app, but it was not possible to say whether all of those individuals were on the Isle of Wight.

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